Last Updated: May 23, 2026
Paulsen LLC (“Paulsen LLC,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request information, schedule a consultation, or communicate with us.
By using this website or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
First and last name
Email address
Phone number
Mailing address
Information submitted through contact forms
Appointment or consultation details
Messages, questions, or requests you send to us
Communication preferences, including SMS consent preferences
We may also collect basic technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage data.
2. How We Use Your Information
Paulsen LLC may use the information we collect to:
Respond to your questions or requests
Schedule consultations or appointments
Send appointment reminders and scheduling confirmations
Provide customer support
Send service updates or follow-up information
Communicate about home-service or solar consultation services
Improve our website, services, and customer experience
Send marketing or promotional messages only if you have opted in to receive them
Maintain records for business, legal, and compliance purposes
We only use your information for legitimate business purposes related to customer communication, appointment follow-up, service updates, and requested information.
3. SMS Communications
Paulsen LLC may collect your phone number when you submit a form, request information, schedule a consultation, or otherwise provide your contact information.
If you choose to opt in to SMS communications, Paulsen LLC may send text messages related to:
Appointment reminders
Scheduling confirmations
Customer support
Service updates
Consultation follow-up
Requested information
Promotional offers, only if you have opted in to marketing messages
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.
SMS consent is optional and is not required to submit a form or request information from Paulsen LLC.
4. SMS Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors or service providers in support services, such as customer service, appointment scheduling, website hosting, CRM management, or message delivery, is permitted only as needed to provide our services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.
5. How We Share Information
Paulsen LLC does not sell, rent, or trade your personal information.
We may share limited information with trusted service providers who help us operate our website, manage customer communications, process form submissions, schedule appointments, or provide customer support. These providers are only permitted to use your information to perform services on our behalf.
We may also disclose information if required to do so by law, regulation, legal process, or government request.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand how visitors use our website and improve the user experience.
You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including customer communication, business recordkeeping, legal compliance, and dispute resolution.
If you request that we delete your information, we will make reasonable efforts to honor your request unless we are required or permitted to retain it by law.
8. Your Choices
You may choose not to provide certain personal information, but this may limit our ability to respond to your request or provide services.
You may opt out of SMS messages by replying STOP at any time.
You may also contact us directly to update, correct, or request deletion of your personal information.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete that information.
11. Third-Party Links
Our website may contain links to third-party websites. Paulsen LLC is not responsible for the privacy practices, policies, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
Paulsen LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Paulsen LLC
Digital Marketing & Customer Communication Services
Address: 1003 7th St, DeWitt, Iowa 52742
Phone: 319-531-2124
Email: [email protected]
Website: https://paulsenllc.com https://paulsenllc.com